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  • How do I select the right size?
    Please use the bathrobe dimensions in the chart to select the appropriate size for your pet. The belly has Velcro straps that can be adjusted, but to determine the best size please measure the girth of your pet. The suggested breeds for each size are for guidance only. Please note, this robe may not fit short legged breeds such as dachshunds.
  • Where can I buy Derpy Chappy items?
    Currently we are available on our website, Amazon and Etsy.
  • What is the Derpy Chappy bathrobe made with?
    They are made in Korea with the highest quality microfiber. Our fabric has been validated and received a KC (Korean Certification) mark, meaning it has met the standards for safety, quality, health, and environmental friendliness. The material is extremely absorbent and is designed to help animals dry rapidly. The softness is also perfect for when your pets want to lounge around. Our bathrobes are machine washable in warm water and can be dried at low temperature in the dryer.
  • How should I wash the Derpy Chappy bathrobe?
    We recommend washing the robe before first use to help avoid any possible color transfer. Always keep the Velcro fastened before washing. We recommend placing the robe in a laundry bag to ensure the Velcro doesn't cath on other items. Then, wash the robe in cold or warm water. It can be air dried or tumble dried on low heat.
  • What's the best way to contact support?
    Our team is committed to helping you. Please email us at info@derpychappy.com.
  • How do I make a return?
    Please follow the return instructions on Amazon for step-by-step guidance.
  • How does your giving back program work?
    We are committed to helping animals in need and a portion of every purchase will be used to save dogs or cats that were rescued from abusive conditions in Korea and China. We work with local non-profit organizations to help dogs and cats find a forever home where they can find their inner derpychappy.
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